Frequently Asked Questions
What services does Media X Network (MXN) provide?
MXN provides an online marketplace Software-as-a-Service (SaaS Platform) for planning, buying and selling outdoor media ad space. Our platform facilitates efficient campaign planning, asset showcasing, and competitor analysis for marketing professionals and asset owners.
Is there a subscription fee to use the platform?
Yes, MXN operates on a subscription-based model for media suppliers and users, with various pricing tiers depending on the number of assets listed. users can also access premium tools with a paid subscription.
How are transactions handled on the platform?
All bookings, payments, and contract negotiations can be facilitated securely through the MXN platform. We ensure transparent pricing and clear terms for both parties.
Can I cancel my subscription?
Yes, you can cancel your subscription at any time. However, depending on your subscription tier, cancellation fees or early termination clauses may apply.
Does MXN verify the assets listed by suppliers?
Yes, all asset locations are verified by MXN to ensure accurate representation of the listings, but we recommend that users conduct additional due diligence before finalizing a booking.
Who can use the MXN platform?
MXN is thoughtfully designed for marketing professionals seeking to plan and execute outdoor advertising campaigns, as well as media asset suppliers aiming to list their OOH assets. Our platform serves as a dynamic hub, seamlessly connecting both parties to ensure a smooth and efficient transaction experience.
How does MXN ensure the accuracy of location and demographic data?
MXN uses advanced geolocation tools and demographic insights where possible to provide the most accurate and up-to-date information for users to make informed decisions.
What types of media assets can be listed on MXN?
MXN supports a wide range of out-of-home advertising formats, including billboards, digital displays, hoardings, venues, destinations, cinemas, and more. Media asset suppliers can list multiple formats to reach a diverse client base.
Can I customize my campaign based on location and target audience?
Yes, MXN provides robust filtering options, allowing users to select media assets based on specific locations, target demographics, and other factors to create highly tailored campaigns, adding them to the cart and request quotations directly from suppliers.
How are payments processed on the MXN platform?
All payments are securely processed through our platform using trusted payment gateways. Payment terms may vary depending on the agreement between the users and the media asset supplier.
Is customer support available for both users and suppliers?
Yes, MXN offers dedicated customer support to assist both users and media suppliers with any questions or issues related to using the platform or managing listings and campaigns.
Can I negotiate pricing directly with media asset suppliers?
Yes, MXN facilitates direct communication between users and suppliers within the platform only, allowing for negotiation on pricing, availability, and other terms to ensure both parties reach a mutually beneficial agreement.
Are there any additional fees for using the platform?
Apart from the subscription fees for media asset suppliers and users subscriptions, MXN may charge additional fees for transactions. However, certain premium features may come with additional costs, depending on the plan. MXN have the right to modify its policy or subscription plans as and when it sees fit, the price changes will be announced if occurred.